Privacy Policy

Last Updated: February 19, 2026

Introduction

We are committed to protecting your privacy and giving you control over your data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Our Privacy-First Approach

Our service is built with privacy as a core principle. We use a local-first architecture, which means:

• Your data is primarily stored locally on your device
• You maintain control over your information at all times
• Cloud backup is optional and only occurs when you explicitly choose to enable it
• We minimize data collection to only what is operationally necessary

Information We Collect

We collect personal information from you, including information about your:

• Name - to identify you and personalize your experience
• Contact information - to communicate with you about our services
• Location - to provide location-based features and jurisdictionally constrained services
• Computer or network - technical information necessary for service delivery and security
• Interactions with us - to improve our services and provide support
• Billing or purchase information - to process transactions and provide paid services

How We Use Your Information

We collect your personal information in order to properly provide our business services to you, including:

• Delivering and maintaining our core services
• Processing transactions and managing your account
• Providing customer support
• Operating jurisdictionally constrained services such as our Loyalty Rewards program
• Ensuring the security and proper functioning of our platform

Data Storage and Architecture

Local Storage (Primary)

Your data is stored locally on your device using:

• Progressive Web App (PWA) technology - allowing offline access and app-like functionality
• IndexedDB - a browser-based database that keeps your information on your device
• Local encryption - protecting your data even when stored on your device

Optional Cloud Backup

You may optionally choose to back up your data to our secure servers. This backup:

• Is entirely optional and disabled by default
• Requires your explicit consent to enable
• Can be disabled at any time from your settings
• Is encrypted both in transit and at rest

Information Sharing

We take your privacy seriously and limit data sharing to what is necessary for operations.

Who We Share With

Besides our staff, we share this information with:

• Operational service providers - to provide infrastructure and data processing services necessary for our platform to function

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Staff Access

Only necessary staff members have access to your personal information, and only to the extent required to perform their duties and provide you with support.

Your Choices

Optional Information

Providing some information is optional. If you choose not to enter any of the personal information we require, we'll be unable to provide certain services, particularly jurisdictionally constrained services such as our Loyalty Rewards program.

Data Portability and Deletion

Because your data is stored locally on your device, you maintain direct control over it. You can:

• Export your data at any time through our application settings
• Delete your local data by clearing your browser's storage for our site
• Request deletion of any backed-up data from our servers

Data Security

We keep your information safe by:

• Encrypting all personal information we hold, both in transit and at rest
• Implementing industry-standard security measures to protect against unauthorized access
• Restricting access to personal information to only necessary staff members
• Regularly reviewing and updating our security practices
• Using secure, encrypted connections (HTTPS) for all communications

Local-First Security Benefits

Our local-first approach provides additional security benefits:

• Reduced exposure to data breaches, as your data primarily resides on your device
• Minimal data transmission over networks
• You maintain physical control over your primary data store

Your Rights

You have the right to:

• Access - Ask for a copy of any personal information we hold about you
• Correction - Request that we correct any information you believe is inaccurate
• Deletion - Request deletion of your personal information from our servers (note: locally stored data can be deleted directly from your device)
• Opt-out - Disable cloud backup and keep all data exclusively on your device

If you'd like to exercise any of these rights, please contact us at support@abc.com.

Data Retention

• Local data: Retained on your device until you choose to delete it
• Backed-up data: Retained for as long as your account is active or as needed to provide services
• Operational data: Retained for legitimate business purposes and in accordance with applicable laws

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

International Data Transfers

If you access our services from outside our primary operating jurisdiction, please be aware that your information may be transferred to, stored, and processed in locations where our servers and service providers operate. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification through our service (if you have opted into notifications)

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Cookie Policy

We use minimal cookies and similar technologies necessary for:

• Maintaining your session and login state
• Storing your preferences (with your permission)
• Essential security features

We do not use third-party tracking cookies or advertising cookies. You can manage cookie preferences through your browser settings.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@hankiq.com

We will respond to your inquiry within a reasonable timeframe.

Summary

Our privacy-first, local-first approach means:

✓ Your data stays on your device by default
✓ Cloud backup is optional and in your control
✓ We collect only what's necessary for operations
✓ All data is encrypted
✓ You can access, correct, or delete your information anytime
✓ No selling or sharing of data for marketing purposes

We believe you should own and control your data. If you have questions about how we protect your privacy, please reach out to us.